Utility Billing

Water / Sewer Utility Bill Payments 
New account access and payment website is now live!

Online

Pay your Utility Bill online through Lynnwood Utility Access.

Lynnwood Utility Access

*Please note that this link is the only link to an online payment portal in which payments will be processed timely.  Bill pay services by banks, credit unions, or other third party payment services can take up to two weeks to be posted to your account*

Instructions for new Lynnwood Utility Access payment website.(PDF, 553KB)

By Phone

You can pay by phone with an e-check or credit/debit card by calling 425-670-5170 and selecting Option 1.

Our automated payment system is available 24/7; please have your account and customer number ready.

There are no fees for water/sewer bill payments over the phone.

 

In Person

You can make in-person payments at City Hall by cash, check, or card during the hours of 8:30 AM -4:00 PM Monday through Friday

You can pay after hours by dropping off your check or money order in our drop box located in the City Hall parking lot. We do not accept cash in the drop box. 

By Mail

Make your check or money order out to CITY OF LYNNWOOD. Please write your account on the memo line of the check or money order and provide a contact phone number. Keep in mind that it can take 3-5 business days for the US Postal Service to deliver mail to us.

If your water has been turned off for nonpayment, we cannot turn on your services until a full balance payment has been posted to your account. In this case please pay in person or over the phone during business hours.

Our mailing address is:

City of Lynnwood

19100 44th Ave W

Lynnwood WA 98036

 

Below is the current Utility Billing schedule.

If you have any questions, feel free to contact Utility Billing at 425-670-5170.

2024 Utility Billing Schedule(PDF, 139KB)

Did you recently purchase a new home or move to a new location in Lynnwood? Do you have a new property to manage? Congratulations! Let’s get started on your new services.

Please call our Utilities office at 425-670-5170 or send us an email at UB@LynnwoodWA.gov

Payment Plan Application(PDF, 190KB)

Please note only Property Owners are eligible for payment arrangements.  All tenants must receive approval from property owners in order to qualify for a payment plan.  

As of September 2021 The City of Lynnwood will no longer have separate accounts for Residential Tenant Billing.   Please see the attached policy for more information.

UB Policy No New Mailing to Residential Tenants(PDF, 126KB)

 

Attached below is an Application for Custodial Utility Billing Requests

Application for Commercial Custodial Utility Billing(PDF, 130KB)  

Recently repaired a water leak?

Please review page 1 of the PDF form directly below for guidelines and instructions for the application found on page 2.

Leak Adjustment Application(PDF, 293KB)

  

WAS YOUR WATER TURNED OFF FOR NONPAYMENT? 

We are not able to turn your water on again until your full balance payment posts to your account. We recommend you pay your full balance in person at City Hall so the payment posts immediately. If you pay online or via mail a delay of several days may occur.

  • Call 425-670-5170 to make a payment. Payments can be made over the phone anytime 24/7.

     

In 2022, the Lynnwood City Council adopted ORDINANCE 3426(PDF, 552KB) which set the water, sewer and service water rates for 2023-2028.  The new rates will ensure the utility’s fiscal health, meet operational and capital infrastructure needs, and establish an equitable rate structure. Our water and sewer rates continue to remain among the lowest in the region.

Single-Family Residential Rates are shown in the below table. For the full Municipal Code and all Utility Rate Tables, please visit https://lynnwood.municipal.codes/LMC/13.20.010.

2024 - UB Rate Table - Updated.png

 

Your City of Lynnwood Utility bill contains much more than just the current amount due. It also includes details about your water use, meter readings and other useful information designed to help you conserve energy and save money. Below is an overview of your bill.

Billing Frequency

All residential and commercial customers are billed every other month.

Bill Features

The front of your bill covers:

  • Average cost per day (Daily Per Diem) for your Utility Services
  • Summary of total charges for each Utility Service
  • Number of days in the billing cycle and bill issue date
  • Detailed list of charges and fees
  • Number of days in the billing cycle

 

The back of your bill covers:

  • Instructions regarding Rental Property Billing and Selling Properties
  • Service Disconnection process
  • Important phone numbers and emails
  • Payment options